Frequently Asked Questions

We are based in Johannesburg and primarily service the greater Johannesburg and Pretoria areas. Reach out to us for projects outside of Gauteng — we're happy to discuss.

Yes — we work with homeowners, small businesses, and large commercial clients. Our solutions are bespoke to each client's needs, regardless of scale.

We start with a site visit or consultation to understand your requirements. We then put together a tailored proposal with clear pricing. Once accepted, we handle procurement, installation, and handover. Ongoing support is always available.

Absolutely. We provide ongoing support and maintenance for all systems we install. We can set up maintenance contracts for regular check-ups, or we're available on call when you need us.

It depends on what you're trying to achieve. Basic home Wi-Fi from your ISP is often enough for streaming. But if you want to run cameras, smart home devices, a VoIP phone system, or a home office, a properly designed network makes a significant difference in reliability and speed.

We primarily work with Ubiquiti (UniFi) for networking, and Hikvision for security and cameras. Both are industry-standard, well-supported, and offer excellent remote management capabilities. We'll always recommend what's right for your specific use case.

Yes. All CCTV systems we install are set up for remote viewing via the Hikvision app (or equivalent). You can view live feeds and playback footage from anywhere in the world, as long as you have an internet connection.

Storage duration depends on the number of cameras, resolution, and hard drive size. We design systems based on your requirements — typically 30 days of continuous recording is achievable with standard configurations. We can increase this with larger drives or cloud backup options.

The Mobile Sentry Pole is a 6-metre solar-powered surveillance tower designed for construction sites and any environment without existing power or internet infrastructure. It deploys in hours, operates entirely off-grid, and connects via cellular SIM. See the Sentry Pole page for full details.